Everything in Free, plus…More ways to understand and share.
Build your support circle.Up to 5 support people.
Help them understand, without explaining it all.Full supporter learning, personalised topics and guided practice.
Find the words by speaking.Voice check-ins when typing is hard.
See beyond a difficult week.Deeper insights over up to 365 days.
Go into appointments prepared.Notes, PDF summaries and custom dates.
Make support feel like you.Personalised sharing and colour themes.
One membership. More understanding. Your Premium plan includes the full learning library for your invited supporters. Your own Learning space is included too, with no extra learning subscription.
Prices in Australian dollars. Premium is A$9.99/month or A$69.99/year and renews until cancelled. Supported local currencies and the final amount are shown at checkout. Creating an account does not start a paid subscription.
For the moments when “I’m fine” isn’t the full story.
01 / Less effort
Say it, instead of typing it.
Speak your check-in when you are tired or the words come more easily out loud.
02 / More perspective
See what one day can’t show.
Explore longer-term patterns and comparisons to make better sense of what you have been experiencing.
03 / More understanding
Help your people know how to help.
Give your supporters a place to learn, explore real-life situations and practise thoughtful responses. Personalised topics follow only what you choose to share.
Learning for you and your people
Understand your experience. Help them understand it too.
01 / Start free
A place to begin understanding.
Read our public health guides at your own pace. Your supporters also have essential guidance and introductory lessons to help them listen and respond.
The full supporter library combines explanations, practical support ideas and guided scenarios. Personalised topics follow only what you choose to share.
03 / Learning for you
A learning space that speaks to you.
Open Learning from Home or your profile menu. Free includes health-area introductions and help-seeking guidance. Premium adds personalised topic suggestions, deeper topics and guided reflection to help you find your words.
One Premium membership includes learning for you and your invited supporters. We also plan to expand the depth across health areas.
The details, side by sideCompare plan features +
Free and Premium feature comparison
What’s included
Free
Premium
Check-ins, Flares and full Timeline
Included
Included
Raw data export
Included
Included
Support people
1
Up to 5
Public health guides for you
Included
Included
Essential supporter guidance and introductory lessons
Included
Included
Full supporter learning library and guided scenarios
Not included
Included for invited supporters
Personalised supporter learning
Not included
Based on what you choose to share
Your own in-app learning space
Introductions and essential guidance
Guided reflection and personalised topics
Insights
Basic · 90 days
Deeper comparisons · up to 365 days
Appointment summaries
Basic summary
Notes, PDF and custom dates
Voice check-ins
Not included
Included
Custom Flare templates
1
Up to 10
Sharing
One support person
Send to more people and personalise per person
Colour themes
Standard appearance
Personalise your colours
✳
Your story stays yours.
Your full Timeline and raw data export are included in both plans. Changing plans does not delete your Entries.
No. Free is an ongoing plan with no payment card required. You can choose Premium later from your account.
How do I start Premium?
Create your Free account and complete setup, then open Account → Plan & membership on the website. Choose monthly or yearly and review the final price in secure Stripe checkout. Creating an account does not start a paid subscription.
Can I cancel?
Yes. Open Account → Plan & membership → Manage subscription in your browser. You can view invoices, update payment details and see cancellation options in Stripe. If you cancel at the end of the billing period, Premium stays active until the date shown in your account.
Can I use the learning areas myself?
Yes. Open Learning from Home or your profile menu. Introductions and help-seeking guidance are free. Premium adds deeper topics, personalised suggestions and guided reflection. Your membership covers your own learning and the learning included for your invited supporters.
Does my support person need to pay?
No. Accepting invitations, responding to Flares and essential guidance are free for your support person. Free includes 1 support person. Your Premium membership includes up to 5 support people and gives them access to the full learning library, personalised topics and guided scenarios. They do not need a separate subscription. Personalised learning uses only the information you choose to share.
What happens to supporter learning if I change plans?
When Premium ends, your supporters keep free introductory lessons, essential guidance and access to shared Flares. Their saved words stay on their device. The full learning library, personalised topics and guided scenarios become available again when your Premium membership is active.
Will my account work in the app too?
Yes. Use the same email and sign-in method in the app and on the website. Your profile and membership stay with that account.